Furbazaar Help Desk - Questions & Answers
Which is very normal, a purchase like this is a big decision for most people and something that demands both trust, but also guidance and advice about fitting and quality. At Furbazaar we try to compensate for this by being very transparent an available. We are always available on phone, chat, email etc. to help, guide or come with suggestions on how to fulfill your wishes to a fur garment. We of course offer free shipping and free return, good prices and a high quality. We provide a money back guarantee and insure your order while it’s under shipping. All together to make you as a customer more comfortable and remove any uncertainty by shopping online at Furbazaar.com.
Yes. We deliver world wide to all countries. You might have to pay customs if you order is delivered outside the EU. If you have any questions, please contact your local customs office or our customer support.
UPS will notice you all the way up to delivery. If you are not home, they will leave a note and try the day after. If you are still not home they will leave another note with their contact information for you to arrange, they will keep it for 5 weekdays before it will be sent back to us.
We recommend that you fill in your work address where there will always be someone to receive it. To change your address of an already shipped order you have to call our customer support - Remember to have your order number and the changes on hand.
When you receive a fashion product from Furbazaar, you should put the item on a hanger and hang it outside, in preferably moist weather conditions, for a day. This will allow the fur to unfold beautifully and if you afterwards leave the product on the hanger for another day or two, the product will look as good as possible. A high quality fur will last for decades if you care for it and follow the simple rules below.
Buying a fur garment is an emotional and financial investment, one that should last for many years. As a natural product, the quality of the fur is a testament to the way in which it was produced. Quite simply, high quality comes from high animal welfare - A healthy and well-kept animal will produce the finest pelt.
*Furbazaar use Platinum quality and velvet 1 hair-length, as our standard quality label.
Animal welfare is a top priority for the fur trade. The fur industry is highly regulated, from animal welfare on farms, to the use of chemicals in fur processing. These regulations cover everything from animal welfare to environmental impact. The trade continues to actively engage with governments to help ensure anti-cruelty laws are based on independent, scientifically proven fur animal welfare best practice. Animal welfare is properly the single most important subject within the fur trade and industry. The industry is not perfect, but it is very controlled and it work together and cross boarder to become uniform and without any incidents of misconduct. International effort is constantly taken to keep the highest standards, care and welfare for fur animals. It is in everybody’s interest to keep these norms and standards high, as single incidents has been subject to damaging reputation for the industry as a hole. Further to this, all members of the International Fur Federation have voluntarily signed up to a Code of Practice, which states that they will respect and work within the relevant rules and regulations of their country/region on animal welfare, environmental standards, employment laws, anti-trust, bribery and corruption laws, and international conventions including the Convention on International Trade in Endangered Species (CITES).
Fur is natural, beautiful and durable and if treated well it will remain functional and beautiful for many, many years. Unlike other textiles, fur garments can also be re-cut and re-styled as fashions change. Fur coats are one of the few clothing items that are often passed down and used by two or even three generations. Synthetic fur, by contrast, is generally made from petroleum, a non-renewable resource. The production, transportation and disposal of petrochemicals can cause large environmental problems. Like other plastics, these materials do not break down easily and will remain in landfills for centuries. The tanning of fur pelts (“dressing”) and coloring (“dyeing”) are gentle techniques that must preserve the quality of the fur and strength of pelt. The main chemicals used are relatively familiar ones, including table salt, water, alum salts, soda ash, sawdust, cornstarch, lanolin and other natural ingredients. Local environmental protection controls ensure that there are no harmful effluents. The fur trade is working towards complete animal use. In Europe, for example, this is the case for nearly 70% of fur production with the aim of achieving 100%.
Farmed species such as mink, fox, and chinchilla. Elsewhere, Finn raccoon, Rex rabbit, karakul sheep and other furbearing animals are also raised on farms. Today, more than 80% of pelts used in the world fur trade come from farmed species. Including muskrat, beaver, raccoon, marten, fox, coyote, bobcat and lynx. Smaller quantities of wild furs also come from Russia (sable).
Free shipping over €200
If you order for more than €200, we will give you free shipping automatically. It's that easy!
If you are not satisfied or there has been a mistake, fulfill our formular, and we will take care of the rest.
Money back guaranteed
within 30 days
At FURBAZAAR you always have 30 days to return your goods and money back guaranteed
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Accepted payment methods
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Professional customer service
You can always get in touch with our professionel team of supporters, whether your question is regarding size, security or fittings.